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Go Back   { mindfrost82.com } > Gadget Corner > Tech Newsgroups > Software > Mozilla Software > ThunderBird

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  #1 (permalink)  
Old 06-30-2008, 01:19 AM
Ellyn Ladd
 
Posts: n/a
TB won't send out going mail

Hi all, I am a newbie here.

All of a sudden I can not send out e-mail on one of my accounts. I can
receive. I do not know if this is a TB problem or a verizon problem.

I am getting - Mail Server Responded 5.7.1 Authentication is required
to send mail as < Resvsi3@verizon.net > Please verify email address is
correct in mail preferences and try again.

I would appreciate any help you can give.

Thanks
Ellyn
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  #2 (permalink)  
Old 06-30-2008, 09:52 AM
Melchert Fruitema
 
Posts: n/a
Re: TB won't send out going mail

On 30-06-2008 02:19 CET, Ellyn Ladd composed this enchanting statement:
> Hi all, I am a newbie here.
>
> All of a sudden I can not send out e-mail on one of my accounts. I
> can receive. I do not know if this is a TB problem or a verizon problem.
>
> I am getting - Mail Server Responded 5.7.1 Authentication is required
> to send mail as < Resvsi3@verizon.net > Please verify email address is
> correct in mail preferences and try again.
>
> I would appreciate any help you can give.
>
> Thanks
>

Please verify (edit) the Account Settings' Outgoing (SMTP) Server
specifications for 'security and authentication'. Did you check and fill
in the 'user name' (userid, not the full email address)?

--
Kind regards,
Melchert

(MacOS 10.3.9 / Firefox 2.0, Thunderbird 2.0)
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  #3 (permalink)  
Old 06-30-2008, 11:09 AM
Cat Astrophy
 
Posts: n/a
Re: TB won't send out going mail


"Ellyn Ladd" <Ellyn66@verizon.net> schreef in bericht
news:rsWdnfLCvNMOu_XVnZ2dnUVZ_rPinZ2d@mozilla.org. ..
> Hi all, I am a newbie here.
>
> All of a sudden I can not send out e-mail on one of my accounts. I can
> receive. I do not know if this is a TB problem or a verizon problem.
>
> I am getting - Mail Server Responded 5.7.1 Authentication is required to
> send mail as < Resvsi3@verizon.net > Please verify email address is
> correct in mail preferences and try again.
>
> I would appreciate any help you can give.
>
> Thanks
> Ellyn


I hope you'll be more lucky than I am because, after three months not been
able to use TB for that very same reason, I still can't!

My life is a mess! I even had to take a second mortgage on my house and, you
know, because of the world wide crisis on the housing market I had to sell!
Now, it even got so far the local bridge is my home. Yes, I'm sleeping under
the bridge now, not seeing my children anymore!
I'm totally lost!
The 'Thing' is getting bigger and bigger and bigger,.............!!!!

Please, Ellyn, don't let it come this far!! Quit now you still can!!!

H e l p ! ! !

Angelique



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  #4 (permalink)  
Old 06-30-2008, 11:18 AM
squaredancer
 
Posts: n/a
Re: TB won't send out going mail

On 30.06.2008 12:09, CET - what odd quirk of fate caused Cat Astrophy
to generate the following:? :
> "Ellyn Ladd" <Ellyn66@verizon.net> schreef in bericht
> news:rsWdnfLCvNMOu_XVnZ2dnUVZ_rPinZ2d@mozilla.org. ..
>
>> Hi all, I am a newbie here.
>>
>> All of a sudden I can not send out e-mail on one of my accounts. I can
>> receive. I do not know if this is a TB problem or a verizon problem.
>>
>> I am getting - Mail Server Responded 5.7.1 Authentication is required to
>> send mail as < Resvsi3@verizon.net > Please verify email address is
>> correct in mail preferences and try again.
>>
>> I would appreciate any help you can give.
>>
>> Thanks
>> Ellyn
>>

>
> I hope you'll be more lucky than I am because, after three months not been
> able to use TB for that very same reason, I still can't!
>
> My life is a mess! I even had to take a second mortgage on my house and, you
> know, because of the world wide crisis on the housing market I had to sell!
> Now, it even got so far the local bridge is my home. Yes, I'm sleeping under
> the bridge now, not seeing my children anymore!
> I'm totally lost!
> The 'Thing' is getting bigger and bigger and bigger,.............!!!!
>
> Please, Ellyn, don't let it come this far!! Quit now you still can!!!
>
> H e l p ! ! !
>
> Angelique
>
>
>
>


think "lucky" - you can reach a LAN hotpoint from under the bridge.
Go out at night and steal a tarpaulin - keeps you dry and may even help
with Thunderbird.

Only thing I can think of is to open the account settings and make
*SURE* that the Outgoing server (SMTP) is set correctly! There is a
dropdown list to the right, 2/3 down the page.

reg
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  #5 (permalink)  
Old 06-30-2008, 01:05 PM
George Abbot
 
Posts: n/a
Re: TB won't send out going mail

Melchert Fruitema wrote:
> On 30-06-2008 02:19 CET, Ellyn Ladd composed this enchanting statement:
>> Hi all, I am a newbie here.
>>
>> All of a sudden I can not send out e-mail on one of my accounts. I
>> can receive. I do not know if this is a TB problem or a verizon problem.
>>
>> I am getting - Mail Server Responded 5.7.1 Authentication is required
>> to send mail as < Resvsi3@verizon.net > Please verify email address is
>> correct in mail preferences and try again.
>>
>> I would appreciate any help you can give.
>>
>> Thanks
>>

> Please verify (edit) the Account Settings' Outgoing (SMTP) Server
> specifications for 'security and authentication'. Did you check and fill
> in the 'user name' (userid, not the full email address)?
>


If you recently upgraded to AVG 8, it will cause problems. Do not let
it check outgoing messages. BTDT

GA
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  #6 (permalink)  
Old 06-30-2008, 10:58 PM
Cat Astrophy
 
Posts: n/a
Re: TB won't send out going mail


"squaredancer" <squaredancer@t-online.de> schreef in bericht
news:W6idndNd0qFiL_XVnZ2dnUVZ_hCdnZ2d@mozilla.org. ..
> On 30.06.2008 12:09, CET - what odd quirk of fate caused Cat Astrophy to
> generate the following:? :
>> "Ellyn Ladd" <Ellyn66@verizon.net> schreef in bericht
>> news:rsWdnfLCvNMOu_XVnZ2dnUVZ_rPinZ2d@mozilla.org. ..
>>
>>> Hi all, I am a newbie here.
>>>
>>> All of a sudden I can not send out e-mail on one of my accounts. I can
>>> receive. I do not know if this is a TB problem or a verizon problem.
>>>
>>> I am getting - Mail Server Responded 5.7.1 Authentication is required
>>> to send mail as < Resvsi3@verizon.net > Please verify email address is
>>> correct in mail preferences and try again.
>>>
>>> I would appreciate any help you can give.
>>>
>>> Thanks
>>> Ellyn
>>>

>>
>> I hope you'll be more lucky than I am because, after three months not
>> been able to use TB for that very same reason, I still can't!
>>
>> My life is a mess! I even had to take a second mortgage on my house and,
>> you know, because of the world wide crisis on the housing market I had
>> to sell! Now, it even got so far the local bridge is my home. Yes, I'm
>> sleeping under the bridge now, not seeing my children anymore!
>> I'm totally lost!
>> The 'Thing' is getting bigger and bigger and bigger,.............!!!!
>>
>> Please, Ellyn, don't let it come this far!! Quit now you still can!!!
>>
>> H e l p ! ! !
>>
>> Angelique

>


> > Go out at night and steal a tarpaulin


You are so thoughtful!!

- keeps you dry and may even help with Thunderbird.

In what sense? Oh, you mean to use it like some kind of a shroud for it?
>
> Only thing I can think of is to open the account settings and make *SURE*
> that the Outgoing server (SMTP) is set correctly! There is a dropdown list
> to the right, 2/3 down the page.
>
> reg


Yes reg (if that is your name), ......I know. That was told and written
earlier. Even more than once!
But still,......

Ellyn girl, hang in there. You hear. Don't give in!!!!

Angelique
(Haunted......... That's what I say. HAUNTED!!!!!)

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  #7 (permalink)  
Old 07-01-2008, 05:26 AM
Ellyn Ladd
 
Posts: n/a
Re: TB won't send out going mail

Hi all,

Thanks for the info, I have checked and rechecked the userid and
outgoing stmp everything is correct. I was using AVG 7.5 recently i
kept getting popups to upgrade from the free version. I have removed
AVG and have installed Avast! So far no change in sending outgoing mail.

I have been using TB for at least 2 years w/o any problems. I have 7
accounts listed. 3 of them I cannot send from. I just send my emails
through one of my other accounts. My business account is the one that
really concerns me b/c now I cannot send from it.

If you have any other thoughts, I am open to suggestions.

Thanks
Ellyn


George Abbot wrote:
> Melchert Fruitema wrote:
>> On 30-06-2008 02:19 CET, Ellyn Ladd composed this enchanting statement:
>>> Hi all, I am a newbie here.
>>>
>>> All of a sudden I can not send out e-mail on one of my accounts. I
>>> can receive. I do not know if this is a TB problem or a verizon problem.
>>>
>>> I am getting - Mail Server Responded 5.7.1 Authentication is
>>> required to send mail as < Resvsi3@verizon.net > Please verify email
>>> address is correct in mail preferences and try again.
>>>
>>> I would appreciate any help you can give.
>>>
>>> Thanks
>>>

>> Please verify (edit) the Account Settings' Outgoing (SMTP) Server
>> specifications for 'security and authentication'. Did you check and
>> fill in the 'user name' (userid, not the full email address)?
>>

>
> If you recently upgraded to AVG 8, it will cause problems. Do not let it
> check outgoing messages. BTDT
>
> GA

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  #8 (permalink)  
Old 07-01-2008, 02:47 PM
Melchert Fruitema
 
Posts: n/a
Re: TB won't send out going mail

On 01-07-2008 06:26 CET, Ellyn Ladd composed this enchanting statement:
> Hi all,
>
> Thanks for the info, I have checked and rechecked the userid and
> outgoing stmp everything is correct. I was using AVG 7.5 recently i
> kept getting popups to upgrade from the free version. I have removed
> AVG and have installed Avast! So far no change in sending outgoing mail.
>
> I have been using TB for at least 2 years w/o any problems. I have 7
> accounts listed. 3 of them I cannot send from. I just send my emails
> through one of my other accounts. My business account is the one that
> really concerns me b/c now I cannot send from it.
>
> If you have any other thoughts, I am open to suggestions.
>

Some service providers require that you provide your userid (and
password) for authentication for any outgoing mail. Does your ISP
(Verizon?) require such, at present?

Does the outgoing server (SMTP) that you've _assigned_ for the failing
account(s) belong to your Internet Service Provider? Refer to Tools
menu, select Account Settings, select the Account Name/Identity and see
the Outgoing Server (SMTP) selected.

--
Kind regards,
Melchert

(MacOS 10.3.9 / Firefox 2.0, Thunderbird 2.0)
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  #9 (permalink)  
Old 07-02-2008, 12:11 PM
George Abbot
 
Posts: n/a
Re: TB won't send out going mail

Melchert Fruitema wrote:
> On 01-07-2008 06:26 CET, Ellyn Ladd composed this enchanting statement:
>> Hi all,
>>
>> Thanks for the info, I have checked and rechecked the userid and
>> outgoing stmp everything is correct. I was using AVG 7.5 recently i
>> kept getting popups to upgrade from the free version. I have removed
>> AVG and have installed Avast! So far no change in sending outgoing mail.
>>
>> I have been using TB for at least 2 years w/o any problems. I have 7
>> accounts listed. 3 of them I cannot send from. I just send my emails
>> through one of my other accounts. My business account is the one that
>> really concerns me b/c now I cannot send from it.
>>
>> If you have any other thoughts, I am open to suggestions.
>>

> Some service providers require that you provide your userid (and
> password) for authentication for any outgoing mail. Does your ISP
> (Verizon?) require such, at present?
>
> Does the outgoing server (SMTP) that you've _assigned_ for the failing
> account(s) belong to your Internet Service Provider? Refer to Tools
> menu, select Account Settings, select the Account Name/Identity and see
> the Outgoing Server (SMTP) selected.
>


It sounds like your password is not working, so remove it
(options/privacy edit passwords/remove) and re-enter it when the
pop-up screen asks for it when you log on to your email account.

GA
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