After fruitlessly trying to fix this !@#$ing update problem for days (I
received the error code KB928366), I sucked it up and paid the $59 to call
Microsoft and have them tell me why the .Net update never worked. Though
they didn't say why, they said that they had an "internal" .Net installation
cleanup utility. After following the steps they sent me below, this !@#$ing
update problem was finally fixed. So, to avoid paying $59 and driving
yourself crazy, follow these steps:

1. On the computer that is experiencing this issue, visit the following
Microsoft Web site:

http://blogs.msdn.com/astebner/archi...08/406671.aspx

2. Follow the instructions on the Web site to download the Installation
Cleanup Utility.
3. Save the Installation Cleanup Utility on the computer.
4. In the folder where you saved the Installation Cleanup Utility, open the
Cleanup_tool.exe file.
5. Click Yes to run the Installation Cleanup Utility.
6. Read the Microsoft Software License Agreement for Unreleased Microsoft
Software, and then click Yes.
7. Click .NET Framework - All Versions, and then click Cleanup Now.

Note The Cleanup Now button will be unavailable until the .NET Framework is
removed from the computer.
8. Restart the computer.

9. Install the .NET Framework 1.1. To do this, follow these steps: a.
Visit the following Microsoft Web site:

http://www.microsoft.com/downloads/d...displaylang=en

b. Follow the instructions on the Web site to download and to install the
..NET Framework 1.1.

10. If the computer uses the .NET Framework 2.0, install the .NET Framework
2.0. To do this, follow these steps: a.
Visit the following Microsoft Web site:

http://www.microsoft.com/downloads/d...displaylang=en

b. Follow the instructions on the Web site to download and to install the
..NET Framework 2.0.

11. Install the .NET Framework 1.1 SP1 Update and all other .NET Framework
updates. To do this, follow these steps: a. Visit the following Microsoft
Web site:

http://windowsupdate.microsoft.com

b. Click Express.
c. Click Install Updates.

HKLM\SYSTEM\ControlSet001\Enum\Root\LEGACY_LIVEUPD ATE_NOTICE


"TaurArian [MS-MVP]" wrote:

> Posted by another user - Microsoft Response
>
> This issue can occur if the previous .NET Framework component is damaged. Let's try to
> remove the previous version of .NET Framework and reinstall all of them.
>
> Step 1: Download Microsoft Windows Installer CleanUp utility
> ============================================
> 1. Visit:
> http://download.microsoft.com/downlo...BD/msicuu2.exe
> 2. Save the file to your Desktop
> 3. Please double click the file msicuu2.exe on the Desktop to install this
> tool on your computer.
>
> Step 2: Remove .NET Framework 1.1
> ========================
> 1. Click Start -> (All) Programs->Windows Installer Clean Up.
> 2. See if you can find .NET Framework software. If so, remove it.
> 3. Restart the computer and see if the issue still exists.
>
> For more information, please refer to:
> -----------
> Title: Description of the Windows Installer CleanUp Utility
> Link: http://support.microsoft.com/default...b;en-us;290301
>
> However, if any problem is encountered when trying to uninstall .NET
> Framework 1.1, we can also refer to the following Knowledge Base article to uninstall it
> manually.
> http://support.microsoft.com/?id=320112
>
> After that, please restart the computer and perform the following suggestions to reinstall
> ..NET Framework 1.1 and the updates for it.
>
> Step 3: Install .NET Framework 1.1 Redistributable Package and .NET
> Framework 1.1 SP1
>
> =========================
>
> 1. Please download the Microsoft .NET Framework Version 1.1 Redistributable Package and
> the updates from the following link and save them to the C drive (C:\)
>
> Microsoft .NET Framework Version 1.1 Redistributable Package
> http://download.microsoft.com/downlo...6/dotnetfx.exe
>
> Microsoft .NET Framework 1.1 Service Pack 1
> http://download.microsoft.com/downlo...867460-X86.exe
>
> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
> (KB928366)
> http://www.download.windowsupdate.co...d81a178b15.exe
>
> 2. When the File Download window appears, please click the Save button, and follow the
> directions to save it to Windows. After downloading the Microsoft
> ...NET Framework 1.1 setup file onto your computer, please double-click the
> ...NET Framework files to manually install them one by one.
>
> If an error is encountered when installing .NET Framework 1.1, we can also refer to the
> following Microsoft Knowledge Base article to troubleshoot this issue:
>
> How to troubleshoot Microsoft .NET Framework 1.1 installation issues
> http://support.microsoft.com/?id=824643
>
> End Microsoft Response
>
> Some programs require Framework 1, some Framework 2 and possibly some will require
> Framework 3. They are all different.
>
>
> --
> ====================================
> TaurArian [MS-MVP] 2005-2008 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Defending your machine: http://defendingyourmachine2.blogspot.com/
> http://taurarian.mvps.org/index.htm
>
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "rp" <rp@discussions.microsoft.com> wrote in message
> news:D465F9F1-728E-4940-B00B-843715DDC65C@microsoft.com...
> | Automatic update shield lit up on my task bar. I used express download. 3
> | updates were successfully installed. 1 will not load. Windows.net framework
> | SP1. There are multiple tries on the update history showing this will not
> | load. How do I get the "shield" to turn off. Do I need this update? How
> | can I eliminate this update so my machine doesn't continue to try to load it?
>
>
>

if a problem is caused by security, update, you are eligible to call MS
without paying a cent.

"Paul" <Paul@discussions.microsoft.com> wrote in message
news:8ABA0F8F-426D-4E0A-B024-4859334251E2@microsoft.com...
> After fruitlessly trying to fix this !@#$ing update problem for days (I
> received the error code KB928366), I sucked it up and paid the $59 to call
> Microsoft and have them tell me why the .Net update never worked. Though
> they didn't say why, they said that they had an "internal" .Net
installation
> cleanup utility. After following the steps they sent me below, this
!@#$ing
> update problem was finally fixed. So, to avoid paying $59 and driving
> yourself crazy, follow these steps:
>
> 1. On the computer that is experiencing this issue, visit the following
> Microsoft Web site:
>
> http://blogs.msdn.com/astebner/archi...08/406671.aspx
>
> 2. Follow the instructions on the Web site to download the Installation
> Cleanup Utility.
> 3. Save the Installation Cleanup Utility on the computer.
> 4. In the folder where you saved the Installation Cleanup Utility, open
the
> Cleanup_tool.exe file.
> 5. Click Yes to run the Installation Cleanup Utility.
> 6. Read the Microsoft Software License Agreement for Unreleased Microsoft
> Software, and then click Yes.
> 7. Click .NET Framework - All Versions, and then click Cleanup Now.
>
> Note The Cleanup Now button will be unavailable until the .NET Framework
is
> removed from the computer.
> 8. Restart the computer.
>
> 9. Install the .NET Framework 1.1. To do this, follow these steps: a.
> Visit the following Microsoft Web site:
>
>
http://www.microsoft.com/downloads/d...displaylang=en
>
> b. Follow the instructions on the Web site to download and to install the
> .NET Framework 1.1.
>
> 10. If the computer uses the .NET Framework 2.0, install the .NET
Framework
> 2.0. To do this, follow these steps: a.
> Visit the following Microsoft Web site:
>
>
http://www.microsoft.com/downloads/d...displaylang=en
>
> b. Follow the instructions on the Web site to download and to install the
> .NET Framework 2.0.
>
> 11. Install the .NET Framework 1.1 SP1 Update and all other .NET
Framework
> updates. To do this, follow these steps: a. Visit the following Microsoft
> Web site:
>
> http://windowsupdate.microsoft.com
>
> b. Click Express.
> c. Click Install Updates.
>
> HKLM\SYSTEM\ControlSet001\Enum\Root\LEGACY_LIVEUPD ATE_NOTICE
>
>
> "TaurArian [MS-MVP]" wrote:
>
> > Posted by another user - Microsoft Response
> >
> > This issue can occur if the previous .NET Framework component is
damaged. Let's try to
> > remove the previous version of .NET Framework and reinstall all of them.
> >
> > Step 1: Download Microsoft Windows Installer CleanUp utility
> > ============================================
> > 1. Visit:
> >
http://download.microsoft.com/downlo...BD/msicuu2.exe
> > 2. Save the file to your Desktop
> > 3. Please double click the file msicuu2.exe on the Desktop to install
this
> > tool on your computer.
> >
> > Step 2: Remove .NET Framework 1.1
> > ========================
> > 1. Click Start -> (All) Programs->Windows Installer Clean Up.
> > 2. See if you can find .NET Framework software. If so, remove it.
> > 3. Restart the computer and see if the issue still exists.
> >
> > For more information, please refer to:
> > -----------
> > Title: Description of the Windows Installer CleanUp Utility
> > Link: http://support.microsoft.com/default...b;en-us;290301
> >
> > However, if any problem is encountered when trying to uninstall .NET
> > Framework 1.1, we can also refer to the following Knowledge Base article
to uninstall it
> > manually.
> > http://support.microsoft.com/?id=320112
> >
> > After that, please restart the computer and perform the following
suggestions to reinstall
> > ..NET Framework 1.1 and the updates for it.
> >
> > Step 3: Install .NET Framework 1.1 Redistributable Package and .NET
> > Framework 1.1 SP1
> >
> > =========================
> >
> > 1. Please download the Microsoft .NET Framework Version 1.1
Redistributable Package and
> > the updates from the following link and save them to the C drive (C:\)
> >
> > Microsoft .NET Framework Version 1.1 Redistributable Package
> >
http://download.microsoft.com/downlo...6/dotnetfx.exe
> >
> > Microsoft .NET Framework 1.1 Service Pack 1
> >
http://download.microsoft.com/downlo...867460-X86.exe
> >
> > Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
> > (KB928366)
> >
http://www.download.windowsupdate.co...d81a178b15.exe
> >
> > 2. When the File Download window appears, please click the Save button,
and follow the
> > directions to save it to Windows. After downloading the Microsoft
> > ...NET Framework 1.1 setup file onto your computer, please double-click
the
> > ...NET Framework files to manually install them one by one.
> >
> > If an error is encountered when installing .NET Framework 1.1, we can
also refer to the
> > following Microsoft Knowledge Base article to troubleshoot this issue:
> >
> > How to troubleshoot Microsoft .NET Framework 1.1 installation issues
> > http://support.microsoft.com/?id=824643
> >
> > End Microsoft Response
> >
> > Some programs require Framework 1, some Framework 2 and possibly some
will require
> > Framework 3. They are all different.
> >
> >
> > --
> > ====================================
> > TaurArian [MS-MVP] 2005-2008 - Australia
> > ====================================
> > How to make a good post: http://www.dts-l.org/goodpost.htm
> > Defending your machine: http://defendingyourmachine2.blogspot.com/
> > http://taurarian.mvps.org/index.htm
> >
> > Emails will not be acknowledged - please post to the newsgroup so all
may benefit.
> >
> >
> > "rp" <rp@discussions.microsoft.com> wrote in message
> > news:D465F9F1-728E-4940-B00B-843715DDC65C@microsoft.com...
> > | Automatic update shield lit up on my task bar. I used express
download. 3
> > | updates were successfully installed. 1 will not load. Windows.net
framework
> > | SP1. There are multiple tries on the update history showing this will
not
> > | load. How do I get the "shield" to turn off. Do I need this update?
How
> > | can I eliminate this update so my machine doesn't continue to try to
load it?
> >
> >
> >