help. i am running windows xp home on a dell inspirion 2650 laptop. every
time i press the right shoft key, i get the letter Z when i press the left
shift key, i get the letter Q. don't know how i did it - or how to undo it.
help. thanks. dan carter

Go to Start/Run, and type DEVMGMT.MSC , highlight the Keyboard device,
Action menu, "Uninstall", then Action menu,"scan for hardware changes", to
find the device drivers again automatically.

--
Please use the Communities guidelines when posting.
http://www.microsoft.com/wn3/locales...help_en-us.htm
Use the "Ratings" feature. It helps the new users.
Mark L. Ferguson MS-MVP
https://mvp.support.microsoft.com/profile/Mark.Ferguson

"dan carter" <dan carter@discussions.microsoft.com> wrote in message
news:F950A89B-4A76-4395-9BD4-150BA41D819B@microsoft.com...
> help. i am running windows xp home on a dell inspirion 2650 laptop.
> every
> time i press the right shoft key, i get the letter Z when i press the
> left
> shift key, i get the letter Q. don't know how i did it - or how to undo
> it.
> help. thanks. dan carter

Mark: I tried, but w/o success. [FYI: I would click on Uninstall, a
dialog box would say that I'd have to restart & I'd click OK, the computer
would reboot and I guess it would automatically detect that the keyboard had
been uninstalled because a dialog box would say that the computer has to
restart (again) to install new hardware. It would, but the prolem persists.]
In any event, just for clarification, all I have to do is depress the shift
key and I get a letter: q or z. Any other thoughts? Thanks. Dan (PS:
Typing this a different computer/keyboard.) Additionally, I messed up my
registered email address: it is dcarterlaw@cox.net.
--
Dan Carter


"Mark L. Ferguson" wrote:

> Go to Start/Run, and type DEVMGMT.MSC , highlight the Keyboard device,
> Action menu, "Uninstall", then Action menu,"scan for hardware changes", to
> find the device drivers again automatically.
>
> --
> Please use the Communities guidelines when posting.
> http://www.microsoft.com/wn3/locales...help_en-us.htm
> Use the "Ratings" feature. It helps the new users.
> Mark L. Ferguson MS-MVP
> https://mvp.support.microsoft.com/profile/Mark.Ferguson
>
> "dan carter" <dan carter@discussions.microsoft.com> wrote in message
> news:F950A89B-4A76-4395-9BD4-150BA41D819B@microsoft.com...
> > help. i am running windows xp home on a dell inspirion 2650 laptop.
> > every
> > time i press the right shoft key, i get the letter Z when i press the
> > left
> > shift key, i get the letter Q. don't know how i did it - or how to undo
> > it.
> > help. thanks. dan carter
>

On Wed, 23 Jul 2008 19:40:00 -0700, dan carter <dan
carter@discussions.microsoft.com> wrote:

>help. i am running windows xp home on a dell inspirion 2650 laptop. every
>time i press the right shoft key, i get the letter Z when i press the left
>shift key, i get the letter Q. don't know how i did it - or how to undo it.
>help. thanks. dan carter

Go to

alt.sys.pc-clone.dell

They will fix you right up.

It's the best newsgroup to got to for Dell info and problems.