|
Iexplore IPF Kernel32.dll When Closing IE
SYMPTOMS
When you close an Internet Explorer browser window, you may receive the following error message:
Iexplore caused an Invalid Page Fault in module Kernel32.dll
Clicking OK closes the error message dialog box.
You may also receive one of the following error messages when you quit Outlook Express:
MSIMN caused an Invalid Page Fault in module Kernel32.dll
MSIMN caused an Invalid Page Fault in module Unknown
Clicking OK closes the error message dialog box.
CAUSE
This behavior can occur if the McAfee VirusScan version 5.x Internet Scan and E-mail Scan tools are enabled. This issue might occur with only one Internet Explorer or Outlook Express window open, but happens most often when you close one of several open windows.
RESOLUTION
Please contact McAfee to inquire about a possible patch or upgrade that resolves this issue.
WORKAROUND
To work around this issue, disable the Internet Scan, E-mail Scan, and Internet Filter functionality in the McAfee software.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
|