SYMPTOMS
========

You may receive General Protection Fault (GPF) errors or Invalid Page Fault
(IPF) errors when installing or running Microsoft Money 98.

CAUSE
=====

Some third-party software can interfere with the installation of any program,
including Money.

In addition, when you run Money, error detection programs, such as CyberMedia
First Aid, Norton Crash Guard, PC Medic, or Quarterdeck WINProbe95 Crashshield,
may conflict with the way Money calls your operating system.

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

RESOLUTION
==========

If you are experiencing errors when installing Money, quit all error detection
and virus protection programs before you install Microsoft Money.

If you are experiencing errors when running Money, Microsoft has created a new
file named Mspfctlx.exe that resolves this problem.

This self-extracting file contains a later version of the Mspfctlx.dll file that
Money uses. Replace the Mspfctlx.dll file that is installed in your Microsoft
Money\System folder with this new file. You can then use your error protection
software when running Money.

MORE INFORMATION
================

NOTE: The file(s) mentioned in this article only apply to the U.S. English
version of Microsoft Money 98.

The following file is available for download from the Microsoft Download Center.
Click the file name below to download the file:

Mspfctlx.exe (http://download.microsoft.com/download
/money98/fix1/1/WIN98/EN-US/mspfctlx.exe)

For more information about how to download files from the Microsoft Download
Center, please visit the Download Center at the following Web address

http://www.microsoft.com/downloads/search.asp

and then click "How to use the Microsoft Download Center". Save the Mspfctlx.exe
file to a location on your hard disk, and then run Mspfctlx.exe to extract two
files:

- Mspfctlx.dll

- Readme.txt

The Readme.txt file contains the following information about how to use these
files.

Replacing Mspfctlx.dll
----------------------

To replace your current version of Mspfctlx.dll with the updated version, follow
these steps:

1. Close Money.

2. To open Windows Explorer, on the Start menu, point to Programs and click
Windows Explorer.

3. Navigate to the System folder of your Money installation. This is normally
installed at:

C:\Program Files\Microsoft Money\System

4. Click the System folder to select it.

5. Rename the current Mspfctlx.dll file. To do this:
a. On the Tools menu, point to Find, and then click Files or Folders.

b. In the Named box, type the following line:

"mspfctlx.dll" (without the quotation marks)

c. Make sure that the Look In box contains the following location

C:\Program Files\Microsoft Money\System

d. Click Find Now.

e. Using the right mouse button, right-click the Mspfctlx.dll icon, and then
click Rename on the shortcut menu.

f. Rename the file to Mspfctlx.old. NOTE: If you receive the following error
message when attempting to rename the Mspfctlx.dll file

Cannot rename Mspfctlx. Access is denied. Disk full or write-protected.

see the "How to Rename a File in MS-DOS" section of this article.

6. With the Find dialog box still open, find the new version of the Mspfctlx.dll
file, and copy it. To do this:
a. Make sure that the Named box still contains Mspfctlx.dll.

b. In the Look In box, click to select the drive you downloaded the file to.

c. Click Find Now.

d. Using the right mouse button, right-click the Mspfctlx.dll icon, and then
click Copy on the shortcut menu.

e. Close the Find dialog box by clicking the Close (X) button in the
upper-right corner.

7. Paste the new file into the Microsoft Money\System folder:
a. In Windows Explorer, the System folder should be highlighted.

b. Right-click the folder and then click Paste on the shortcut menu.

The following table shows the file size, date and version for the two versions of
the Mspfctlx.dll file.

File Size Date Version
------------------------------------------------

Mspfctlx.dll 19,968 8/06/97 6.00
Mspfctlx.dll 18,432 2/13/98 6.00

Renaming a File in MS-DOS
-------------------------

If you receive an error message when trying to rename the file in Microsoft
Windows, rename the file in MS-DOS:

1. Click the Start button and then click Shut Down.

2. Click "Restart the computer in MS-DOS mode."

3. Click OK.

4. At the MS-DOS prompt, type the following lines (pressing ENTER after each
line):

cd\
cd "Program Files\Microsoft Money\System"

NOTE: If you installed Money into a different folder, use the correct path to
your Money\System folder. Include the quotation marks because of the spaces in
the file names.
5. Rename the file by typing the following line, and pressing ENTER:

ren

For example, to rename the mspfctlx.dll file, you would type:

ren mspfctlx.dll mspfctlx.old

6. Restart the computer.