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Clip Gallery Not Available
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The information in this article applies to:
- Microsoft ClipArt Gallery for Windows 95, version 2.0
- Microsoft Office for Windows 95, version 7.0
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SYMPTOMS
========
After you run Microsoft Office Setup in maintenance mode, if you add the
Clip Art Gallery item, Microsoft ClipArt Gallery may not be available in
the Object Type list when you insert an object in your document.
Additionally, in Microsoft PowerPoint, if you click the Insert Clip Art
button or click Clip Art on the Insert menu, you receive the following
error message:
The server application, source file, or item cannot be found. You should
reinstall the server application.
CAUSE
=====
This problem occurs if you run the Office Setup program in maintenance
mode, and you remove the Microsoft Clip Art item, and you then run Setup
again and add the Microsoft Clip Art item.
When you run Office Setup in maintenance mode and remove the ClipArt
Gallery, the actual ClipArt Gallery files are not removed from your
computer. This is by design, because ClipArt Gallery is a shared
application. However, if you then run Setup and add the ClipArt Gallery
item again, the registry entries for the ClipArt Gallery are removed, and
you cannot use the ClipArt Gallery in your applications.
RESOLUTION
==========
To resolve this problem and run ClipArt Gallery again in your applications,
do the following to register ClipArt Gallery:
1. Use My Computer or Windows Explorer to locate the file Artgalry.exe.
This file is located in the Program Files\Common Files\Microsoft
Shared\Artgalry folder.
2. Double-click the Artgalry.exe file.
You receive the following error message:
The ClipArt Gallery may only be used to embed objects. It must be
started from within another application.
3. Click OK.
The ClipArt Gallery is now registered correctly on your computer. Note that
you may need to close and then start your program again before Microsoft
ClipArt Gallery appears in the Object dialog box.
Note that if you run Office Setup in maintenance mode and click Remove All,
and then run Setup again and install ClipArt Gallery along with the other
Office items, ClipArt Gallery is available as expected. This problem only
occurs when you remove ClipArt Gallery using the Add/Remove button while
running Office Setup in maintenance mode, and you then re-install ClipArt
Gallery.
\**
\** PARTNER:
\**
\** Per a-cking: customer resolved this problem by running maintenance
\** mode setup for Office 95, removed Art Gallery from the list of
\** installed items, deleted Artgalry.exe from \Windows\Msapps\Artgalry
\** directory (customer should have had this installed in the
\** \program files\common files\Microsoft Shared\Artgalry directory), reran
\** Office 95 maintenance setup, and finally added Art Gallery back in.
\**
\** Per Mikehut: Customer had similar error in Office 97.
\** The server application, source file, or item cannot be found. Make
\** sure the application is properly installed, and that it has not been
\** deleted, moved, or renamed. This resolution fixed the error message.
\**
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article. This problem was corrected
in Microsoft Office 97.
MORE INFORMATION
================
For additional information, please see the following articles in the
Microsoft Knowledge Base:
ARTICLE-ID: Q134745
TITLE : OFF: Add/Remove Does Not Remove Shared Applications
ARTICLE-ID: Q134863
TITLE : How to Reregister Shared Programs in Office 95 & 97
\**
\** PARTNER:
\**
\** Steps to Reproduce Problem
\** --------------------------
\**
\** 1. Perform a Complete installation of Microsoft Office.
\**
\** 2. Run Office Setup again in maintenance mode. Click the Add/Remove
\** button. Click the Office Tools item, and click Change Option.
\**
\** 3. Clear the Clip Art Gallery check box and clear the Clip Art check
\** box and then click OK. Click Continue. Click Yes to confirm that you
\** want to remove the items.
\**
\** 3. Run Office Setup again in maintenance mode. Click the Add/Remove
\** button. Add the Clip Art Gallery and the Clip Art items and continue
\** with Setup.
\**
\** 4. Run Microsoft Word. In a new document, click Object on the Insert
\** menu.
\**
\** Note that Microsoft ClipArt Gallery is not available in the Object Type
\** list.
Additional query words: 7.00 powerpt word6 Off97
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