The information in this article applies to:
- Microsoft Word 97 for Windows
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SYMPTOMS
========
When you insert a Microsoft Equation Editor object in a Microsoft Word
document, you may receive the following error message:
This program has performed an illegal operation and will be shut down.
If the problem persists contact the program vendor.
When you click Details you receive the following error message:
Eqnedt32 caused an invalid page fault in module Eqnedt32.exe.
CAUSE
=====
This problem occurs when you use Microsoft Word 97 with Adobe Type Manager
Deluxe 4.0.
RESOLUTION
==========
Microsoft has confirmed this to be a problem in Microsoft Word 97 for
Windows. This problem was corrected in Microsoft Word 97 Service Release 1
(SR-1) Patch.
To work around this problem until you obtain Word 97 SR-1 (or if the patch does not work), temporarily disable Adobe Type Manager (ATM) by modifying the System.ini file in the Windows folder. To do this, follow these steps:
1. Quit Word and all other active programs.
2. Go to Find - Files or Folders, and search for SYSTEM.INI. Double-click the system.ini file found in the C:\Windows folder.
3. In the [Boot] section, find the following lines for ATM:
SYSTEM.DRV=ATMSYS.DRV
ATM.SYSTEM.DRV=SYSTEM.DRV
4. At the start of these lines, type a semicolon (

, so the lines will
read:
;SYSTEM.DRV=ATMSYS.DRV
;ATM.SYSTEM.DRV=SYSTEM.DRV
5. On a new line in the [Boot] section, type the following line:
SYSTEM.DRV=SYSTEM.DRV
NOTE: The [Boot] section of your System.ini should look similar to the
following:
[Boot]
;SYSTEM.DRV=ATMSYS.DRV
;ATM.SYSTEM.DRV=SYSTEM.DRV
SYSTEM.DRV=SYSTEM.DRV
6. Save and close the System.ini file.
7. Restart Windows for your changes to take effect.
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
For additional information about disabling ATM, please see the following
article in the Microsoft Knowledge Base:
ARTICLE-ID: Q69692
TITLE : Disabling Adobe Type Manager from Windows
For more information about Adobe Type Manager Deluxe 4.0, please contact
Adobe Systems Incorporated.