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OfficeAV Plugin
To resolve this issue, unregister the OfficeAV.dll plug-in:
Click Start, point to Find, and then click Files or Folders.
In the Named box, type officeAV.dll.
In the Look in box, click the hard disk on which Microsoft Windows is installed, and then click Find Now.
In the list of found files, note the path to the OfficeAV.dll plug-in.
Click Start, and then click Run.
In the Open box, type the following line (including the quotation marks), and then click OK
regsvr32 /u "path\officeav.dll"
where path is the path you noted in step 4.
Click OK when you receive the following message:
DllUnregisterServer in \OfficeAV.dll succeeded.
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