Q296201

OFF97: Error Message: Error While Configuring ODBC Drivers!

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The information in this article applies to:

Microsoft Office 97 for Windows

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SYMPTOMS
If you attempt to install Microsoft Office 97 Service Release 2 (SR2) on a Microsoft Windows 95 or Microsoft Windows 98-based computer, you receive the following error message:

Error while configuring ODBC drivers!

The configuration of ODBC MSAccess driver (*.mdb) failed.



CAUSE
This behavior occurs when you install Microsoft Office, and there are newer versions of the Open Database Connectivity (ODBC) components already installed on your computer.



RESOLUTION
To resolve this issue, follow these steps:

Rename the following files by changing the file name extension to ".old" (without the quotation marks).


\Windows\Odbcinst.ini
\Windows\Odbc.ini
\Windows\System\Odbcji32.dll
\Windows\System\Odbcjt32.dll
\Windows\System\Odbctl32.dll
\Windows\System\Oddbse32.dll
\Windows\System\Odexl32.dll
\Windows\System\Odfox32.dll
\Windows\System\Odpdx32.dll
\Windows\System\Odtext32.dll
\Windows\System\Odbc32.dll
\Windows\System\Odbcad32.exe
\Windows\System\Odbccp32.cpl
\Windows\System\Odbccp32.dll
\Windows\System\Odbccr32.dll
\Windows\System\Odbcint.dll
\Windows\System\Ds16gt.dll
\Windows\System\Ds32gt.dll
\Windows\System\Odbc16gt.dll
\Windows\System\Odbc32gt.dll
\Windows\System\Dbnmpntw.dll
\Windows\System\Sqlsrv32.dll
\MSOffice\Access\Odbckey.inf
\MSOffice\Access\Odbcstf.dll
\MSOffice\Access\Odbcint.dll
\MSOffice\Access\Odbccp32.dll
\Windows\System\Odbcjet.hlp
\Windows\System\Odbcjtnw.hlp
\Windows\System\Odbcinst.hlp
\Windows\System\Drvssrvr.cnt
\Windows\System\Drvssrvr.hlp
Reinstall Office 97 SR2.





MORE INFORMATION
For additional information about this error message, click the article number below to view the article in the Microsoft Knowledge Base:

Q197365 OFF97: Error Message: "The Configuration of the ODBC Driver Failed"