Why do I get the error: "spool32 caused an invalid page fault in module ism.dll," when I try to print?

Question or Problem
With certain combinations of Hewlett-Packard® printers and scanners, you may receive an Illegal Operation printer error. If you click on Details, you get the message "spool32 caused an invalid page fault in module ism.dll." This will occasionally lockup the system, requiring a reset.
Solution
The following steps may remedy the problem:
1. Click on START | PROGRAMS | WINDOWS EXPLORER.
2. In the left pane, find the Program Files folder and click it. All of the subfolders inside of Program Files will appear in the right pane.
3. In the right pane, right-click the Image Server folder.
4. Click RENAME.
5. Immediately following, type:
Image
6. Press ENTER key.
7. Reboot your system.

If the above does not resolve the problem, please contact Hewlett-Packard direct for support or visit their Web site at http://www.hp.com.