ENCARTA ENCYCLOPEDIA 2000 - MISSING FONTS
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ERROR: "Encarta can not find one or more fonts it uses. Encarta will run w/out these fonts but some text may not display properly."

FIX: More of a workaround. Customer's who have had this problem and have been fixed, all had a program called "By Home Design". This is a product usually installed with the Printer (mostly HP, maybe others, no confirmation) and usually installed at the factory. If you remove this from Add/Remove programs Encarta will work with no further errors. Along the way if you are asked to remove shared components, do so. You should not have to restart the system. If customer's are unsure of the purpose of "By Home Design" or if they wonder how they can make it work on the same system, refer them to HP for further questions.